QLYQQ Privacy Policy

Last updated: 27 August 2025

1. Introduction

This Privacy Policy explains how QLYQQ collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

By using QLYQQ, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide

Name, email, phone number
Business and profile details
Profile images and links
Booking, product, and service data
Payment information (processed securely by third-party providers)

2.2 Information Collected Automatically

IP address and device information
Browser type and usage logs
Analytics and interaction data

3. Purpose of Processing

We process personal information to:

Deliver and maintain QLYQQ services
Authenticate users
Process subscriptions and payments
Enable QR/NFC interactions
Improve performance and security
Comply with legal obligations

4. POPIA Compliance & Lawful Processing

QLYQQ adheres to POPIA’s eight conditions, including:

Accountability
Purpose limitation
Minimality
Information quality
Security safeguards
Data subject participation

5. Data Retention

We retain personal information only for as long as necessary:

Active accounts: For the duration of the account
Inactive accounts: Up to 24 months, unless legally required longer
Billing & financial records: Minimum 5 years (as required by law)
Analytics data: Anonymised after 12 months

Once no longer required, data is securely deleted or irreversibly anonymised.

6. Data Sharing

We do not sell personal data.

Data may be shared:

With trusted service providers under strict confidentiality agreements
Where legally required
With your consent

7. Cross-Border Processing

Where data is processed outside South Africa, QLYQQ ensures equivalent data-protection safeguards in line with POPIA.

8. Security Measures

We implement:

Encryption in transit and at rest
Access control and monitoring
Regular security reviews

In the event of a data breach, affected users and the Information Regulator will be notified where required.

9. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
Lodge a complaint with the Information Regulator of South Africa

📧 privacy@qlyqq.com

10. Children’s Information

QLYQQ is not intended for users under 16 years of age. We do not knowingly collect data from minors.

11. Changes to This Policy

Updates will be communicated via email or in-app notice. Continued use constitutes acceptance.

12. Contact Information

📩 Email: privacy@qlyqq.com

📞 Phone: +27 64 189 4313

📍 Address:

Hyperion Dr

Noordhang, Randburg

Johannesburg, 2169

South Africa