Shipping & Delivery Policy

Last updated: 27 August 2025

1. Overview

This Shipping & Delivery Policy applies to all physical NFC products purchased through QLYQQ.

Digital services and subscriptions are delivered instantly upon activation and do not require shipping.

2. Delivery Areas

2.1. QLYQQ currently ships physical products:

• Within South Africa
• International shipping may be offered on request or during specific promotions

3. Processing Times

3.1. Orders are typically processed within 3–7 business days after payment confirmation.

3.2. Custom or bulk orders may require additional processing time.

4. Shipping & Courier Services

4.1. Deliveries are handled by third-party courier partners.

4.2. Estimated delivery times:

• Major cities: 2–5 business days
• Outlying areas: 5–10 business days

4.3. Tracking information will be provided once the order is dispatched.

5. Delivery Delays

5.1. QLYQQ is not responsible for delays caused by:

• Courier service disruptions
• Incorrect delivery information
• Force majeure events

5.2. While we assist with tracking and escalation, courier delays do not qualify for refunds.

6. Incorrect or Damaged Deliveries

6.1. Please inspect your package upon delivery.

6.2. Any issues must be reported within 7 days to support@qlyqq.com.

6.3. Failure to report issues within this period may result in the claim being declined.