Effective Date: 19/02/2026

Business Name: Knoticable

1. Introduction

Knoticable values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our business through QLYQQ, social media, WhatsApp, or any other platform.

By placing an order or contacting us, you agree to this policy.

2. Information We Collect

We may collect the following information:

• Full name
• Phone number
• Email address
• Delivery address
• Payment details (where applicable)
• Order preferences and custom design details

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your order
• Deliver products
• Respond to enquiries
• Improve our services

We do not sell or share your personal information with third parties for marketing purposes.

4. Payment Information

Payments may be processed via cash, mobile money, EFT, or other agreed methods. Knoticable does not store sensitive banking information.

5. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

6. Customer Rights

You may request:

• Access to your personal information
• Correction of incorrect details
• Deletion of your information (where legally permissible)

To request this, contact us directly.

7. Changes to This Policy

Knoticable reserves the right to update this Privacy Policy at any time.