Effective Date: 19/02/2026

Business Name: Knoticable

1. Orders

• All items are handmade unless otherwise stated.
• Custom and made-to-order items require confirmation before production begins.
• Orders are only processed once payment is confirmed.

2. Pricing

• Prices are listed in USD (or as stated).
• Prices may change without prior notice.
• Custom orders may vary depending on design complexity and materials.

3. Payments

• Full payment may be required before production starts.
• For bulk or custom orders, a deposit may be required.

4. Production Time

• Handmade items require production time (usually 3–10 working days depending on the item).
• Bulk or complex custom orders may take longer.

5. Delivery

• Delivery timelines depend on courier services or agreed collection method.
• Knoticable is not responsible for courier delays once the item has been dispatched.

6. Returns & Refunds

• Due to the handmade and custom nature of our products, we do not accept returns on custom-made items.
• Ready-made items may only be returned if defective within 48 hours of receiving.
• Refunds are processed only after inspection of returned items.

7. Custom Designs

• Customers may send inspiration pictures.
• Knoticable will create a similar design but not an exact replica of copyrighted work.
• Slight variations in colour or design may occur due to handmade production.

8. Intellectual Property

All designs, images, and content belonging to Knoticable remain the property of the business and may not be copied or reproduced without permission.

9. Limitation of Liability

Knoticable is not liable for:

• Incorrect sizing provided by customers
• Damage caused by improper washing or handling
• Delays caused by third-party courier services

10. Contact Information

For any questions regarding orders, privacy, or policies, please contact Knoticable directly via official business channels.